Last updated: Nov 9th, 2023
Welcome to TJCG Pvt Ltd. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
1. About Us TJCG Pvt Ltd is a website design and digital marketing agency that provides a range of services to help businesses establish and improve their online presence.
2. Information We Collect We collect information that helps us provide our services to you. This includes: • Personal Identification Information: Name, email address, phone number, etc. • Business Information: Your business name, size, and type, as well as your role within the company. • Digital Footprint: IP address, cookies, analytics data, and usage statistics. • Payment Information: Credit card details, billing addresses, and transaction history. • Inquiries and Communication Data: Information you provide when you contact us for help or information.
3. How We Use Your Information We use your information to: • Deliver our services and fulfill our contractual obligations. • Improve our website and services through analysis and personalization. • Process transactions and send pertinent communications regarding your account. • Provide customer support and respond to inquiries. • Conduct marketing activities, including retargeting ads on platforms like LinkedIn.
4. Sharing Your Information We do not sell or rent your information. We may share your information with: • Service providers who perform services on our behalf. • Legal authorities when required by law. • Third-party platforms like LinkedIn for advertising purposes.
5. Your Choices and Controls You have the right to: • Access and update your personal information. • Opt-out of certain uses and disclosures of your personal information. • Request deletion of your personal information. • Withdraw your consent at any time.
6. Data Security We take reasonable measures to protect your information from unauthorized access, alteration, or destruction.
7. Data Retention We retain your information as long as necessary to provide our services and for our operational business records and purposes.
8. International Transfers Information we collect may be stored and processed in the United States or any other country where we, or our service providers, have operations.
9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children's Privacy Our services are not directed to individuals under the age of 13.
12. Contact Us For any questions or concerns about our privacy practices, please contact us at firstname.lastname@example.org.
13. LinkedIn Advertisements When you interact with our ads on LinkedIn, LinkedIn may provide us with certain analytics and reporting features. We use this data to measure the effectiveness of our ads and to deliver targeted advertising.
14. Your California Privacy Rights For California residents, the California Consumer Privacy Act (CCPA) grants specific rights regarding personal information.
15. GDPR Compliance For residents of the European Union, we comply with the General Data Protection Regulation (GDPR) in terms of data collection and processing.
You agree to be bound by our current terms when using our services and we advise you to check our terms periodically to make sure you are aware of the latest conditions. TJ Cloud Globe will supply you with various forms of information via email, telephone and other media, you should be aware that any amendments to our standard terms and conditions should only be made in writing, verbal amendments will not be given.
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by Indian law, we exclude all liability for loss or damages direct or indirect arising from using our services or this website.
www.tjcloudglobe.com is a site operated by TJ Cloud Globe Pvt Ltd we are a company registered in India. Our registered office is 201, Shivalik 7, Near Shri Satya Vijay Patel Ice Cream, Gondal Road, Rajkot, Gujarat-360002.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
An Indian courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
TJ Cloud Globe is an India registered trade mark of TJ Cloud Globe.
TJ Cloud Globe will not be liable for any losses of data resulting from any delays, non-delivery, or service interruptions caused by circumstances beyond the direct control of TJ Cloud Globe, or by errors or omissions of the Customer. TJ Cloud Globe will not be held liable for indirect, economic or consequential loss whatsoever.
Breach of any Terms and Conditions by our customers shall lead to termination of Services without warning and with no entitlement to a refund.
If we have continually contacted you after your website proof has been sent to you with no reply, TJ Cloud Globe hold the right to put your website live without warning.
If you are in breach of contract or have not paid your balance we shall terminate Services without warning and with no entitlement to a refund.
All fees paid are non-refundable and once domain names have been registered they cannot be changed in their name or extension without the costs due in the registration of a new name with the appropriate registry costs.
We offer various hosting packages and include this in many of our website packages, although if you the customer choose to seek hosting elsewhere we will not refund you for your hosting,
We supply many customers with usernames and passwords and It is the Customer’s responsibility to keep all user names and passwords secure and not allow third parties knowledge or access to them or to store them on any computer in plain text or in a format that is easily accessible. The Customer will notify TJ Cloud Globe immediately by telephone or e-mail in any event of a username or password becoming known to a third party. The Customer shall notify TJ Cloud Globe of any action taken against them by a third party and will not hold TJ Cloud Globe liable for any resulting costs.
Domain transfer requests – provided that all details are correct the customer has followed the correct procedure and all outstanding invoices & balances have been settled by the customer with TJ Cloud Globe.
If the event arises that the customer wishes to transfer their domain name to another Internet Service Provider, a small transfer charge $75+GST will be payable.
TJ Cloud Globe reserve the right to refuse access via FTP.
All services will begin on date the customer purchased their package.
If you choose to no longer use our services at managers discretion we will simply send you the files of your website and you will be charged $75+GST to transfer any domain names you may have with TJ Cloud Globe.
The Customer Agrees not to re-sell, sub-lease or transfer their accounts in anyway shape or form without the proper procedures followed and without us being notified, if this is not followed their will be immediate termination of the services provided by TJ Cloud Globe.
In the event of a customer having already purchased a domain name and wishing to transfer their IPS tag to another Internet Service Provider (ISP), a small transfer charge of $75+GST will become payable.
Any domain name that we have registered can be used for any legal, decent and honest usage on the Internet and must not breach any Indian laws. The name cannot be used for any immoral or pornographic use. The registrant agrees to have read and accepted the terms and conditions of the appropriate domain registry before ordering a domain name for registration by TJ Cloud Globe. TJ Cloud Globe shall not be liable for indirect, incidental or consequential damages, including loss of income or revenue, data, loss of business, loss of profits or contracts, loss of anticipated savings, loss of goodwill, wasted management or office time, loss of passwords, or information in any event by use of our services.
A yearly renewal is payable 12 months after the purchase (not completion) of your product. TJ Cloud Globe hold the right to vary the rate charged for domain name registrations, hosting and renewals, we will notify you via telephone or email before any service charges take place.
Our fair usage policy is part of our terms and conditions that you agree to when you sign up. If offered as part of your package an “Unlimited Change” function to your website or logo, please note that this is subject to a fair usage policy.
The vast majority of TJ Cloud Globe clients (more than 95%), will not use this service excessively, however should you be deemed to be the over using this aspect of the campaign you may be charged “additional change fees” of $29 per hr.
In the unlikley event we can not get your website how you want it we will refer to recorded phone calls and emails to and from our business to resolve any issues.
We do aim to provide all of our customers with the highest level of services. However if for any reason at all you are not satisfied please contact us and we will respond to your complaint.
If you have recurring monthly payments on any of our packages which are due to be billed to your credit or debit card then note that if the payment was to decline on any specific date, then TJ Cloud Globe reserve the right to attempt to bill any overdue payments up to a maximum of 4 weeks after which it became overdue or the overdue amount is cleared (whichever comes 1st)
If your monthly payments are due whilst TJ Cloud Globe are closed you will be billed on the last working business day before payment.
Should the account still be in arrears after 4 weeks, TJ Cloud Globe will impose late payment fees in accordance with the current government legislation.
If you have an outstanding bill due with TJ Cloud Globe and we are waiting on changes from you i.e. images, content, IPS-Tag change, Domain unlocking, FTP Details, CMS access or any other information, TJ Cloud Globe hold the right to bill the remaining balance without warning.
Please note TJ Cloud Globe may have to change sometimes the condition on late payment fees to stay in line with the Indian Government legislation.
If your payments repeatedly decline we hold the right to terminate your services without warning.
Information regarding Cancellation Rights and the Distance Selling Legislation is published by The Government Department for Business, Innovations and Skills (BIS).
The fact sheet was confirmed in September 2009 that businesses do not have the same right to cancel services as customers do – and in particular, Business to Business transactions made live following an order have no automatic right to cancel even if they have been sold by telephone, text message or through the internet.
Direct Selling Regulations (DSR Regulations) apply to both goods and services where the contract or agreement is made live without any face-to-face contact between the supplier and the consumer, certain goods and services are exempt from these regulations. BSI state that the DSR Regulations do not apply to Business to Business Agreements.
Mid-term cancellation is at the discretion of TJ Cloud Globe.
Refunds are at the discretion of the management of TJ Cloud Globe.
Call – +91 7043 484 084 and ask to speak to the department manager.
If you have issued a complaint and the department manager has been contacted we will fully investigate and aim to resolve your complaint within twenty-one working days.
We always welcome feedback and welcome any suggestions or comments.